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Long Term Care

Good Samaritan has a 64 Bed “A” nursing home licensed by the Ontario Ministry of Health and Long-Term Care (MOHLTC). The home is fully accredited by Accreditation Canada. Accreditation Canada is a not-for-profit, independent organization accredited by the International Society for Quality in Health Care (ISQua). They provide national and international health care organizations with an external peer review process to assess and improve the services provided to their patients and clients based on standards of excellence. Accreditation Canada’s programs and guidance have helped organizations promote quality health care for over 50 years.

Long-term care homes are designed for people who require the availability of 24-hour nursing care and supervision within a secure setting. In general, long-term care homes offer higher levels of personal care and support than those typically offered by either retirement homes or supportive housing. Unlike retirement homes, The Ministry of Health and Long Term Care provides funding for long-term care homes.  In addition to the government funding, residents pay for their accommodation or room and board expenses through a co-payment.   The MOHLTC sets accommodation co-payment rates.  At a minimum, the co-payment rates may change on an annual basis.

How to Apply

All applications to long-term care homes are coordinated by your local Community Care Access Centre (CCAC). Once your CCAC has determined that you are eligible, your next step is to choose the homes you wish to apply to. You may apply to a maximum of three homes. The only exceptions to this rule are if you are applying for the “short-stay” program or if you are considered to require “immediate admission”.

Your local CCAC will provide you with lists and information about homes in your area. Your CCAC can also provide more detailed information about how to apply for and select a home, and also prepare for a move to a home.

We can help you through this process so contact us today to Book a Tour and see if we can be of service.  

Ontario Ministry of Health and Long-Term Care Complaint Process

For non-urgent complaints, contacting the home directly is often the best and fastest way to address a problem.

For Urgent Complaints Call the Long-Term Care Family Support and Action Line: toll-free 1-866-434-0144

Hours of operation: 8:30 a.m.-7:00 p.m., 7 days a week

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RETIREMENT LODGE

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LONG TERM CARE

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RESPITE CARE

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